Support Service

Our Customer Support Service is there to provide you with detailed and exact information about ViDi AutoCity and to answer your questions. The work of this service is aimed at improving quality and level of servicing.

We are proud that our Customers have chosen ViDi AutoCity. We pay particular attention to comprehensive support of our Customers. Be our guest and discover all benefits and advantages enjoyed by our car owners.

We appreciate every call. We are grateful for every question.

You may contact us by information line or hot line phone numbers:

ViDi AutoCity information line: 8 800 500 7 700 (for toll-free calls within Ukraine).

ViDi AutoCity hot line: 585 (for cell phones)*

* for subscribers of all national GSM operators of Ukraine, cost of one minute is UAH 1.60 incl. VAT. Connection fee is UAH 0.27. Operating hours: Mon-Fri 9:00 a.m.- 6:00 p.m.

You can also send us a message by filling in the feedback form below.

Feedback form

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If you want to leave a broader response please write to: 585@vidi-autocity.com